Dialog Box

FAQ

If you cannot find your question in the below list of FAQs, please contact RCA direct on 02 4862 2768 or send us an email.

When is the Ball and where is it held?

The Ball is always held on the Friday before Halloween each year, in 2018, it will be held on Friday 26 October. Pre-dinner drinks are at 6.30pm and formalities commence at 7.20pm, concluding around 11pm. The Ball will be held at Sydney’s iconic Sydney Town Hall, located at 483 George Street, Sydney New South Wales.

Is there onsite parking?

Closest paid parking are listed below for your reference. Sydney Town Hall is also accessible by train. You can also play it safe and ride share or taxi!

QVB Parking
Phone (02) 9267 1627 http://www.qvb.com.au
Entry and exit via York Street.

St Andrews Parking
Phone (02) 9267 6331
464 – 474 Kent Street,
Sydney NSW 2000

How much are tickets and how can I purchase them?

Tickets are $250 each, tables of 10 are available for $2500. Tickets and table bookings can be purchased online here.

What is the discount code I see when I book online? Am I eligible?

From time to time, RCA may have a promotion for an event which may include a discount. If this is so, information on how to access the code and eligibility will be made available on our website. Currently, there is no promotion or discount available.

I am having trouble booking online, can you help?

Our online booking system is relatively straightforward. Please ensure that you have completed all fields marked mandatory and that you have entered in the correct details of your credit card. Please ensure there is sufficient funds on your card and that you have full connection to the internet.  If you are experiencing issues that can’t be resolved, please contact Nash Chance for assistance.

What if I can no longer attend? Can I send a substitute or do you offer a refund?

Cancellations occurring less than seven (7) days prior to an event will incur a 10 per cent administration fee. Cancellations made less than 72 hours prior to an event will forfeit full payment. Substitutes can be made at any time. Please read our Terms and Conditions for our refund policy.

How many people do you expect to attend?

We are expecting around 350-400 guests. The more that come, the better our chances of raising as much money as possible to help the 52,000 Australians diagnosed each year with a rare or less common cancer. So gather your friends and family for a great night out whilst helping to raise funds and awareness for this amazing cause.

What is the dress attire?

The Ball is a themed event and uses Halloween as the focal point for delivering its message. This year’s Halloween theme has a twist of Mad Scientist. Guests are encouraged to come dress in black tie with a touch of Halloween/Mad Scientist or come in full costume. Over the years, the number of guests attending in elaborate costumes have increased and there’s certainly a lot of enthusiasm and talk over attire! There is absolutely no pressure come in costume, but there will be prize awarded to the best costume on the night!

Do you cater for special dietary requirements?

Most dietary requirements are catered for. Please advise of any dietary requirements of you or your guests during the booking process.

Is there allocated seating?

Multiple tickets paid together in one transaction and complete table bookings, will be grouped together. If you have purchased tickets separately from your friends, please note this on the comments section during the booking process and we will ensure you are seated together. Tables are allocated, but seats are not, attendees are free to sit anywhere on their allocated table.

Where do proceeds from the evening go to?

100 per cent of proceeds raised go to RCA and will help fund important work in research, advocacy, patient support and treatment, community education and awareness. All donations above $2 are tax deductible.

Do you have EFTPOS facilities on the night, or do I have to bring cash?

EFTPOS facilities for card and credit card payments are available on the night. Raffle tickets can be purchased with cash or card. Winning auction bids must be paid for on the evening, and we can accept both cash and card payments for these also.

My organisation is interested in sponsoring the event, how do I get involved?

RCA would love to hear from your organisation and would welcome the opportunity for partnerships and sponsorships. Please get in touch with our Corporate and External Relations Manager Nikki Kerr. For more information, click here.

My organisation would like to donate a prize, what is the best way for me to do this?

RCA would welcome your product donation and would love to hear from you. Please contact Natalie Clancy to find out how your organisation can get its product in front of 400 guests. For more information, click here.

Will there be media and a photographer at this event?

We will have an official photographer on the night to take photos of the guests as well as the proceedings of the night. RCA will make all photos available via our website post event. Currently, there is no official media attending. If you are from an media outlet, and would like to cover the night, please contact our Head of Events and Fundraising, Natalie Clancy.



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